Don't Go!!!!
By A Yahoo! Contributor, 2/20/09
The reviews I have read on line have not been recent. We were there Jan.09, obviously the service has gone Downhill. I agree the pool, beach & grounds are beautiful. HOWEVER, the hotel staff were Slow and Uncaring, toilets leak, windows leak, towels, well one had to beg for or help yourself from the storage room. Check in's take no less than 1 1/2 hours, and you have to buy a bottled water for 2.00US while you wait (in a All-Inclusive Hotel???) And Sunwing was worse, they have no caompassion for where they sent you, they should check, and not state it is a 4****. Flying Sunwing is also a nightmare, not one of their flights are on time. Fly with any travel company who uses WestJet, but NOT Sunwing!!!!!