Lovely hotel!
By A Yahoo! Contributor, 09/07/07
Service with Personal Touch! The staff and the owners(Hieu and Ginger) of this hotel had made my stay in Hanoi rather hussle-free, and willingly running some errands for me (eg, book tickets for the puppet shown)at no extra cost). My room is at the back of the hotel, away from the street. Although there is no view for my room 504(think the bigger ones facing the main street probably have though),it worked for me, as it is thus not noisy. The room is cosy. Air-conditioned with TV and mini-bar, clean, hot-water shower and I appreciate the wifi-connection the most. The 2 trips I have booked through the hotel had been great for the prices charged. This, I found out, when I checked with people who have booked with their respective hotels(the hotels all use the same tour group, but the price charges vary, depending on comissions they intend to earn). I checked out before I went on my 2nd-day trip. However, not wanting to carry my luggage along, I left it in the hotel. The staff was willing to assist with carrying down my luggage and storing it safely, when I was out for the trip. BTW, not to forget the location of the hotel is really good. Very near to the Hoan Kiem Lake and the famed water puppet show. The price quoted in the internet is the price you shall pay. If the cost is within your budget,this is the hotel I would strongly recommend. This is unlike some other hotels, which may quote deliciously low price, but when u decide to book it, you will get another pricing instead. Some hotels may give you the low room rates as quote, but the price of trips book with them may be higher
