Brockenhurst, Ascot

Amazing building, with some good size rooms with period architectural features. However, the decoration of the rooms were mis-matched with secondhand furnitures. The Annex is worse than main building - smaller rooms and older soft furnishings. Annex was a construction site when I stayed but the rooms were given at same rate as main building Service is lacking, so this is not a place to stay if you have an important meeting the next day, the agreed wakeup call time was not effected, so I missed breakfast which might be a blessing in disguise. Heaven knows what would have happened if one eats in such a place. If there was ever a price for lack of standard in a hotel, then Brockenhurst Hotel in Ascot is the winner. The management seems resigned to the fact that they are a 2 star, so no point expecting better. Did not see any of the above facilities at the Hotel. The Hotel had garden which is just a field with grass. A feature that can be improved and used a selling point. Brockenhurst Hotel, Ascot is not a place to go for clean room or good service because that concept does not exist in their dictionary for a "Boutique Hotel" as they described themselves to me. If you don't mind seeing other people's hairs and stains on a bed, then you are in the right place - to me this was disgusting. Also, the telephone looks like it had never been cleaned; very obvious dirt on the receiver and toilet was definitely not properly cleaned after previous occupant. Another thing, I asked for another blanket, never received because who ever delivered it just left it on the floor in front of the door because I found the blanket on the floor the next morning on my way out, even if the blanket was clean, putting it on the floor is unhygienic and unclean. Not to forget, I was sharing the room with spiders and possible a few bacteria on the phone receivers. Glad I am home, so I can disinfect myself. Ascot is a lovely town with lots of local interest such as Royal Ascot & Golf Tournaments. It is also not far from Windsor, where there is a royal palace. Taxi to sunnigdale or Ascot were resonable price. Great service from the Ascot Taxis company. There are better hotels nearby to Brockenhusrt Hotel, Ascot where my lucky colleagues stayed such as Ramadan Plaza Hotel, DeVere Venues and Mac Donald Berystede. The feedback was that they had a nice stay and the included breakfast was full breakfast not continental like Brockenhurst Hotel, Ascot.