The Reserve at Paradisus Palma Real All-Inclusive Resort, SALVALEóN de HIGüEY

This place was absolutely gorgeous and wonderful time. I would recommend it to anyone. Great service, fun for all

Bed bugs in every room,horrible service,staff that could care less,mediocre food,high high prices, 1/2 restaurants are closed.Bugs in every room

My husband and I were pleased with everything at Paradisus, but having gone to other all inclusive vacations, we were most pleased with the type of service we got. It was much better food, drinks and mostly friendlier more helpful employees made the trip the best tropical place we have visited outside the US. It is an absolutely beautiful resort. We felt much safer than we do in places like Jamaica and Cancun.

Me and my wife just got married there in Febuary it was a vacation of a life time. We had gone there the year before to check out the area and pick this hotel for our wedding. We chose to go with Royal Service and was it worth every penny. We will go back every year, truely exceptional!!!! I have stayed in hotels all over the Carribean and Mexico and this one is the best! The food is amazing atleast at the restaurants the baffet is good but not great.We would recommend this resort to anyone!

Just got back on the 25th of Feb. and the over all resort was beautiful, the view, the look, worth the money. Except when the lights went off, because there were roaches in my bathroom, not water bugs, little roaches! My second night I killed an adult roach and I thought, well maybe it was just one. My last night there I killed about 4 baby roaches and still saw a few more, I wanted to call the front desk and have something done, but my boyfriend said what's the point we're leaving tomorrow anyway. Over all, good resort to stay in but stay away from room 2208!!!!!!!

A group of 6 of us went to Dominican Republic in November and stayed at Paradisus Palma Real. For the most part we had a great time. The room was great. All 3 rooms were upgraded because it was slow season when we went. We would recommend going the week before Thanksgiving. We never had an issue finding a chair at the pool or getting reservations. The nice part was that half way during our stay, they started to decorate for Christmas. Our room had the view of the garden and it was great. We talked to another couple that spent 2x the amount we did for an oceanview room, and they said they wished they would have just spent less money b/c it wasn't worth it. The pool and beach area were AWESOME!!! There are beds around the pool where you can lay back and relax. I was concerned by other reviews that said that they didn't feel like they were treated as well as the Royal service members. We did not upgrade to the Royal Service and we were just fine without it. It was so slow during our time that the conceirage staff still booked reservations for us. We would recommend the boat tour that happens once a week. Chris the boat manager was awesome. There was beer and rum on board. Make sure to bring your bathing suit b/c they stop the boat on a shallow area of the ocean where you can get off and swim. If you go to the hut with the towels, there will be a sign each day saying what the events are for the day. We enjoyed the wine tasting also. The food was for the most part good. We ate at the tepanaki tables 2 times because it was so good. Pasions and Vento were also good. The buffet was ok but nothing to write home about. Every morning, I ended up getting an omelet at the buffet b/c everything else was cold or not appetizing. Make sure to try the juice bar in the morning. Try the watermelon juice! For lunches, we switched off between the buffet and the grill. The best lunch we had at the buffet was the day they did made to order pasta. The grill was also good when we were craving normal food (i.e. hamburger, hotdog). We spent the most time up at the lobby bar after dinner. We had the best service at that bar and the drinks came out the best! Make sure to order a Bahama Mama! Our suggestion is to make sure you know some spanish. We went to a sushi seminar during one afternoon. The instructor would spend 5 minutes describing the process in Spanish then would spend only 30 seconds to let us know what was going on. The only real negative of the trip happened towards the end. We had an incident with the maid. We bought a painting in the courtyard from one of the local artist. We put in on our mini-bar area in the living room then went to the pool for the day. When we got back, the painting was ruined when the maid ran her fingers through the painting in 3 separate spots. The upside was that the hotel paid for a new one and did give us a 1 hour trip to the spa. The artist told us that this was the 8th or 9th time it happened so if you buy a painting, put up the do not disturb sign until it is dry!!! Overall, it was a great vacation. If you are looking for a spot where you can have a relaxing vacation, then this is definately the spot to go!

My husband and I stayed at this all inclusive hotel. We had a great vacation. The room was beautifully decorated with sitting area and balcony the grounds well kept with all kinds of flowers and tropical plants, extra large pools with many Jacuzzis, the staff was friendly and very helpful and the food was excellent. We recommend this hotel.

We loved the location, the beach, the pool, the restaurants, the rooms, the facilities, EVERYTHING about this hotel. If you are prepared to relax, then this is the best hotel. The only two drawbacks, service is on the slower side (AGAIN, be prepared to relax) and barely anyone speaks English (You are in a different country). None of these two should spoil your vacation. Servers at American restaurants don't speak Chinese either :) and you shouldn't be in a rush on vacation in the first place. We loved this place and probably will come back.

There were 3 of us. Expectations were much to high for the service and quality that we received. This resort does not compare to the Rivera in Playa Del Carmen. Service levels should be the same no matter what. 3 hours to get a room and then it was not clean upon arrival to the door. 45 minute wait for milk from room service is unacceptable. The food presentation was beautiful but the taste was horrible. We lived off of bread and fruit for 5 days. The bathroom was a very odd idea. No wall separating us from the bedroom. Our experience will not take us back to the Palma Real.

I'm writing this review from the beautiful lobby of the Paridisus. Like the rest of the resort, it's absolutely gorgeous. The resort gets a one big star for creating a well designed and stylish atmosphere. SIGHT: It's a beautiful place. Architecture, landscaping, pool, furnishings, lighting - it's all there. SOUND: There's music pumped in through the resort. Right now there's an up beat ambient tune. TOUCH: The water is marvelous: both the pool and ocean are cool and refreshing. After five months in New England and a week here - I don't want to get off the plane when we get home tomorrow. SMELL: Yes, in the evening you can smell sandlewood incense. I don't know if it's true incense, but it gives the place a ethereal, spiritual quality: ambient music and zen aromas! TASTE: The most disappointing thing about the resort was the food. Since there is a blend of Europeans, Americans, Canadians, Etc. I'm not sure if the food was meant to appeal to which group. I'm not a picky American diner. I like my steaks tender, my chicken moist and my seafood fresh. The resort has various dining areas with different themes. The quality of the food seems to vary, but I would say it was never impressive and tended to be disappointing. An example is that they use powdered milk. Americans are accoustomed to fresh milk. (In Europe powdered milk is more common.) Pastries, custards, cream based soups and sauces end up tasting wierd. (Europeans may not notice any difference.) It might be a global, regional thing for a lot of the foods, but you're not going to find the same quality as the Red Lobster or Olive Garden (I eat at the food chains like everyone else - I'm not a food snob). ACTIVITIES: Tennis Courts, Volleyball, Golf, Sailing... They could use more indoor activities like pool tables, ping-pong, air hockey. If you're a windsurfer - bring your own sail - the place gets decent wind, but you need a 6.5 and mast extension for Bic boards. The wind is stong in the morning (12-15 knots) and calms down to steady 8 knots. You also need booties and gloves. If you're learning to windsurf, the water is choppy and there's no sandbar. SMALL KIDS: Our group has a 2 yr old, 7 and 9 yr old. The kids' activities are not a strong point. Bring your own toys. They have a room full of Playstations (10 working). They have a schedule of kid's activities but it's almost an afterthought. SPANISH: Brush up on your Spanish before you get here. BOOKS and MOVIES: The rooms have a DVD player and you can rent from a limited collection of movies ($5/day and ~20 choices). If you like reading, bring your own books. It would be great if they had a swank little library. SUMMARY: A hip, stylish place, where the drinks are plentiful, place looks great. The food might be fine, depending on what you're familiar with.