Ramada Ocean Shores, Ocean Shores

OUR STAY WAS TERRIBLE ,after a 3 HOUR drive my boys and I checked in however 25 MIN later they continued to say my credit card was DECLINED, come to find out it was their machine . Later that night my son was very sick with fever etc. turned onthe a/c , did not work . I then, went to the front desk to ask for a pillow but, they did not have any ; I then asked for 2 blankets which , were brought to my room , dirty and had grass in them . The next morning I went to make coffee but, The pot was dirty!!! I then at 8:30AM just checked out and asked for a manager BUT, I stood up front for over 20 min and was then asked if I minded waiting in the lobby because their manger was in a bathroom doing her make up and could not be located !!!!!! I asked for a refund and was sent half , for the price I paid 172.50 FOR ONE night with one queen bed ,dirty,NO A/C, I wanted the entire stay refunded as was told !!! DO NOT STAY HERE , The water park is fun for the kids but, for the outrageous priceing you could stay at the shilo which,is much nicer.