Holiday Inn Exp Stes Cleveland, Cleveland

We stayed here on our trip to get our furniture. Very nice and clean hotel but the best thing is what happened after I left!! After a long ride home the next day, I was getting ready for bed and realized I left my B &N Nook in the hotel room. I was sick because my husband got it for me for Christmas. I called them at midnight soon as I realized this and the night staff was so helpful and went and checked the housekeeping log and called me back with the great news. It had been logged in and they would mail it back to me free of charge. I stay a lot in hotels with my daughter playing softball and have never left anything. But when I go for leisure, I forget!! Left my toiletry bag at another H express in Florida.... same thing it was there when I called and turned it by housekeeping!! Now I stay in nothing but Holiday Inn Express if there is one!! Thank goodness there is usually one in every area now!! Thanks Holiday Inn Express Cleveland, MS

The staff was very friendly and went out of their way to help us in our time of need. Words cannot express our gratitude! Thanks! Louisiana Families

The staff at this hotel is extremely helpful and friendly! They will help you any way they can! Keep up the good work! The hotel itself is kept very clean!