Improvements Needed!
By A Yahoo! Contributor, 2/8/11
We have owned at Pacific Monarch for five years and have only stayed at the Cancun Resort. To our disappointment, the benefits and accomodations have not been as we expected. First, the 6 person limit in the pool and surrounding areas are ridiculous. It is a great location for a small-to-mediun party of friends (for a day visit), but it is difficult to enjoy the outer resort areas with such a limitation, particularly when it is not that crowded!!! We have had availability issues since owning which is frustrating also, and we have yet to enjoy the penthouse!!! Owners should have first preference on reservations and locations with a view. This year is the first time we could book in advance and actually get a two bedroom on the dates we plan to be there, but still, the penthouse is not available on the day we need it! If our stay this May is not any better than the past, we plan to sell our membership. For the cost, and as a Las Vegas resort, you can do MUCH better!!! The availability of food delivery menu's, in the suites, would be very helpful also because your cafe closes too early, and not everyone is interested in going either to a restaurant or to the strip for dining! Lastly, add a PARTY ROOM with catering services to the resort please!!!!