Travelers with Pets BEWARE
By A Yahoo! Contributor, 09/19/08
We stayed at the Palisade Hotel Aug 30, 2008 for 1 night, we have a Yorkie and the Pet Deposit is $50.00, No Problem!, We paid it with our Debit Card on the 30th and they issued a REFUND when we checked Out on the 31st. The $50 CHARGE for the DEPOSIT came out of our account on Sept. 2, 2008, and has yet to be CREDITED BACK!!! I have made numberous phone calls ( most of the clerks don't know anything about how the office works, how to leave a message for the Manager or when the MANAGER will be in?) The Owner doesn't want to be bothered with any Questions or Comments according to one lady I talked to!
Now I have to spend even more time on the phone with my own bank and do a Dispute to try to get my money back!!!! Who knows how long this process is going to take!!!!!!!!
Other than this problem, the stay was good (Bed was extremely hard, I checked to see if it was the box springs), the room was clean and the Hotel was quiet.
So, if you are planning a trip with your pet(s) JUST PAY CASH!!!!!!
September 19, 2008