Hampton Inn Kansas City / Village West, KS, Kansas City

I thought the rooms were clean, no smoke smell, beds were comfortable, and the staff was helpful. The only things I can comment negatively on is the pool was cloudy (however was heated which was nice) and the breakfast left a lot to be desired.

the hotel floor had reaked and had smoke.. there were no towels at the pool. there was nobody at the front desk to answer. the only one good thing is it right near the outlet shops. i wouldn't stay here again.

This place was great. The rooms were very big and very clean and the beds were so comfy. The staff wasn't overly friendly. The breakfast was great and hot. The pool was small, but clean. We had a wonderful stay and the location is awesome. This hotel is next to great resturaunts and a huge shopping center as well as Cabellas and Nebraska furniture. Just perfect!!

Guy at the front desk was real rude. I asked questions about taxi service and he acted like it was a inconveince for him. But he did end up getting me a taxi to come get me.

I really liked the location because it is close to shoppping. Room clean. Nice pool. great breakfast. Helpful staff. Will stay here whenever in town to shop!

I found the controls for the heating in the room to be very useless. It was extremely difficult to adjust the heat. It was either to hot or to cold. Very difficult to get a good night rest. Something needs to be done to adjust this process or install better heaters.

We arrived on Friday August the 11th for a wedding reception on the 12. We were with a large party because we were all fron out of town. We booked two nights. Found the front desk to be very understaffed. If you called, no one answered for a long time. We returned from the reception Saturday night and found that the bride and groom did not have a room. The room was reserved for Friday night, and not Saturday, the night they wanted. The man at the front did nothing to try and correct the mistake.The wedding couple wanted to be with the family from out of town the next morning. We were very upset by this mistake. Found the carpet to be very dirty.

We come to Kansas City every year on my husband's birthday so he can race in the Petty Experience. This Hampton Inn location is perfect for us. I can use the exercise room and watch my kids in the pool at the same time, while he is at the Kansas Speedway. He gets breakfast early, then we can eat breakfast when we get up. There is shopping withing walking distance, then there are many new restaurants nearby for dinner. This Hampton Inn is right off the highway, and very easy to find. We will keep coming back every year!