Ramada Jacksonville, Jacksonville

I like the location!! We stayed for 3 nights . . .there were cockroaches everywhere!! i watched a man step on three but on the stairs they r just everywhere! We didnt have them clean our rooms our whole entire stay so we eneded up needing more towels and in order to get them, we had to give a tip! Also, many younger college aged kids stay at this hotel and like to play a game called beer pnog,. . .there was so much vomit down by the pool and outside so many rooms . . . it was jsut disgusting. . .and nobody cleaned it up. we waited for the rain to clean it up down by the pool and once again had to tip the ladies to come and clean it up although it had nothnig to do with us!! also, our sink got clogged and nobody came to fix it. . .. it was disgusting! although the upside to the place was the pool . .very nice pool!! also, the continetal breakfast was not hot as advertised, , , the eggs were nasty but everythnig else needed microwaving . .. i dont know maybe id stay tehre if there werent so many roaches and greedy lazy maids!! but i can understand becuz we were dwn south that roaches are comon but plz sum one call an exterminator!! *****TIP***** IF YOU DO STAY HERE, WASH ALL OF YOUR CLOTHES IN A LAUNDRYMAT BEFORE TAKING THEM INTO YOUR HOSUE, AND POSSIBLY EVEN YOUR VEHICLE. . .. BUT OH MY GOODNESS THATS BETTER THAN TAKING HOME THE ROACHES WITH YOU!!

The service was terrible. Our toilet wouldn't work and we were told to plunge it ourselves! The room was very shabby and we had to listen to the couple next door having intimate moments. I pray they didn't hear us!

We reserved a room for three nights. The first night we awoke to loud talking and banging on our door. When I looked out the window there were 5 people standing outside and one woman was trying to get into our room. The other woman whom was an escort was having a sexual act preformed on her. When I called the front desk they said they would try and get over to our room. They never showed up. I had to dial 911 to get help. I had my 3 yr old daughter in the room and my 16 yr old son. We also had to leave early on the 2nd morning due to a death in our family and the hotel absolutley refused to give my my money back for the 3rd night. The breakfast was horriable the rooms are dirty and the service was very bad. This hotel needs security and some new employees. I will never stay at another Ramda again especially the one in Jacksonville NC.

The place was located perfect to what I was going to be doing. The resort is really located just minutes away from base. The staff was really nice. They were helpful when I needed directions somewhere. Though everything was nice, every night outside my room there was something going on. People were very loud considering how late it was. Besides, the crazy people you get screaming outside your door in the early hours or a weed-eater outside your door early in the morning, the room fit my needs for my stay.

We stayed here one night because we had to add another day to our stay at the last minute and I couldn't get another night at my original motel. The price was almost double the amount of my original motel and offered less comfort and cleanliness than the original. The room had a slight musty odor, the comforters did not feel clean, and most of all there were roaches crawling around all over the place outside. At least we only found a couple on the inside of the room but that was still too many. The Best Western webpage promised a hot breakfast but all they had was a skimpy continental breakfast in the the motel lobby. I was a little put off by the front desk clerk who told me I would get a $10 break this time because their online reservation system doesn't automatically add the $5 each for the two extra adults in our room. It's fine with me if they have the additional adult price addition but either ask me to pay it or don't mention it if the cost is going to be waived. I sort of felt like I did something wrong by saying I had 4 adults staying in the room when I made the online reservation. Anyway, since I had rented the room for 4 adults, I would have expect 4 towels in the room instead of 3. Some of these complaints may sound petty but for $109 for one night I would have expected more. Next time I'll be sure to get enough nights at the Liberty Inn where my stay was great.

It's in a run down area, the walls are thin so you can hear the other guests nocturnal activities. The rooms smelled clean but you could find cleaner bathrooms at a truckstop. I did like the fact there was a little playground for the kids and the room came with a fridge and microwave.

I CAN TELL YOU THIS IF YOU ARE GOING TO STAY HERE PAY WITH CASH BECAUSE THEY WILL ALLOW STRANGERS TO BILL YOUR CARD AND SIGN THE RECIEPT AND THEY WILL CHARGE NIGHTS THAT YOU DONT EVEN STAY TO YOUR CARD.

The times that I have been there in the past were great, but this last time was the worst ever. First of all after driving for 13 hours, you would aspect to have a nice clean and comfortable room to go to right? Well not in this hotel, the first room that they had reserved for us looked clean until I looked at the floor. And guess what I saw....roaches! I saw dead roaches on the floor and when I went to the bathroom there were 2 more dead roaches, then when I walked back to the front door I closed it and there was the mama roach, dead with her legs all in the air. So I went back to the front desk and told the clerk. She told me that it been raining and the rooms get damped and that the bugs were water bugs.....trust me they were roaches. We were moved to another room and this room was better. However, when I checked the beds it was full of stains so I ended up sleeping on the comforter. The customer service there was poor. The clerks did not look happy, nor professional. When I arrive to a hotel I expect to be greeted and treated as if they were happy to see me, wouldn't you want to be treated that way? When I called the front desk for silver wear all I got was Yes or No questions. What I expected was for the clerk to tell me where to find the silver wear (plastic fork) and whether someone would bring it up to me or I had to go pick them up, but I had to ask him. The clerk seemed like he didn't know what to say, answering Yes or No is not what I expected. These are the reasons why I would not recommend this hotel.

If you are visting a Sailor or Marine for deployment or return this is the best hotel to stay in they are professional and go out of their way to assist their guests! Thanks for the great nights sleep!

This hotel was clean, kid friendly and the desk staff was very helpful. It was conveniently located close to Camp Lejuene. The room was quiet, clean and comfortable. It also offers a wonderful full breakfast to start the day. I plan on staying here again. Recommended!