WORST SERVICE EVER
This is a terrible place of business and one of the worst experiences I have ever had in the “business/customer” relationship world. If you are looking for a warm & happy environment, DO NOT GO HERE.
My friend and her boyfriend had reserved a site here for the week and had invited my boyfriend and I to come down to visit for one night for a few hours to have a cookout. This campsite does allow dogs and my friend had brought hers along. My friend had also told the people at the office that she would have guests coming for a few hours and they would be bringing their dog, and was not given any trouble about it. My boyfriend and I put our Golden Retriever in the car and proceeded to drive two hours to the campsite. When we arrived, my friend came to greet us and told me that we would have to check-in at the office, as we were guests.
I am a very friendly person and have always been very polite to everyone, whether personally or professionally. When I entered the office to check-in and smiled at the owner as my friend introduced me as her guest, the first thing she said was, “I HOPE YOU DON’T EXPECT TO BRING THAT DOG IN THE PARK”. I was very confused, as was my friend. When my friend asked her why she had said that, the owner pointed to a white board behind her with VERY small print that said GUESTS CANNOT BRING DOGS. I apologized, as did my friend, for not knowing that, but my friend stated that she had been told it was OK. The owner suddenly began raising her voice and repeatedly stating that it was NOT ok. I tried to ignore her obvious attitude and calmly asked if I could pay for a site to rent for the night. The owner then began yelling at us and rudely asked me,"SO WHERE'S YOUR RV?". When I asked her why she was yelling, as we were talking calmly and weren’t giving her an attitude, she then began screaming louder and stated that we wanted her to “bend the rules” which we had never asked her to do. I then stated to her that I was trying to figure out a solution as I had just driven two hours and it was difficult for me just to leave. My friend then asked if I could stay for three hours and leave my dog in her RV for the entire time. The owner then SCREAMED at us that, “There are people who pay to be here seasonally and you're just here few a few days. If I don't bend the rules for them, I certainly won't bend them for you!" When I again asked her why she was yelling, she then banged her fists very hard on the table. It was so loud and abrupt that my friend and I literally jumped a little. I then told her very calmly, that she was being unprofessional. She then screamed at me to “GET OFF HER LAND NOW!!”. I still took the higher ground, didn’t say anything to her, and walked out the door. My friend’s boyfriend could hardly believe the story, went to talk to the owner, and basically received the same treatment. Needless to say, my friend and her boyfriend packed up that night and left.
Though it's a campground, this place is still being portrayed as a business, and customers should never be treated in this manner. My friend and I never once raised our voices or acted rudely towards the owner. If this is the “welcome reception” that I received when I arrived, as a potential customer for the future if I had liked the site, then I certainly would never want to stay here. Do yourself the same favor.