Over all there is nothing wrong that a lot of simple up-keep would not fix... they are trying to improve the place... but it is very very slow..... The main problem seems to be that the management makes promises that are never followed through... Too many of "extras" also cost extra.... very little come with your site...
Power was out when we returned to our RV after all day on the river. As we were about to leave to move to another spot it came back on, so we stayed put. Turns out that was a mistake because our power went of at 5 AM Sunday morning and never came back on. We just packed up and left. The bathrooms are horribly hot and has standing water. They have RV's in the park with additions and porches so I guess these folks live there full time. The manager is rude and we will never ever, ever, ever, go back to this RV park. I cant believe this has a great Good Sam Rating.
The manager was rude and staff untrained. Once they have your money that's it. The bathrooms are old and HOT. Many people live there full time. It's like going to a trailer park. I would not recommend. We left a day early and will not go back.
Stayed there early Feb. The roads are torn up, management doesn't care wether you stay or not. Reservation was goofed up, the only way I got it straightened out was threaten to leave. Should have left, general disrepair of park was bad. Bathrooms didn't work, noise factor with ajoining M/H park on Fri. and Sat. Overall a bad park. I question the Good Sam rating system as I used Trailer Life
Park was in general disrepair. WIfi and cable were not working and management was not concerned. It was finally fixed after we requested a refund. WIFi never worked properly even after "repair". Maybe management should be more concerned about their park and customers .
I thought the office staff were helpful, but the RV Resort is in disrepair and needs attention to sanitation. Stayed there in an RV for two days, trash not emptied in bath house either day, dumpster overflowing and the pool house and water did not give a very sanitary appearance, little evidence enforcement of park rules. Too many permanent units, some not well maintained.
Location is good; however if you were lured here by the big sign that says FREE WIFI, then keep on driving to a better park. The wifi is always down or when it is up it works for about 3 minutes. The staff in the office don't really care about it. They know its down (down for 5 days). Doing anything about it? No!
The craft room and woodshop are for the folks that are here for years. If your here for a month or two and inquire about using these facilities you get an unkindly stare and response on whoever happens to be working the front desk at the time.
The main pool is dirty. Very very cloudy and dirty. 1/2 the washing machines are out of order. and all the dryers could use a replacing. Never had to dry and dry and dry clothes like this. The dryers are useless.
We have been residents of Hill Country RV for eight years and we are very happy here. The activities for the Winter Texans give a variety of things for people to do and take part in. It is a beautiful area with so many things to see and do. As former Winter Texans, now full-time residents, we have met so many wonderful folks. I especially enjoy the water aerobics and the sewing in the craft room. Come and join us! THANK YOU, HILL COUNTRY RV FOR A GREAT PLACE TO LIVE!Mary Nowak
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