The worst motel I have ever stayed at. A Sh*t hole. Pleased do not stay
here. Incompetant and discourteous staff. Dirty, disgusting linens. Even after I asked the front desk to make-up the room they failed to do so and actually blamed me! I guess English confuses them! I am ashamed I paid the for this dump!!!!!!!!!!!!!!!!!!
Worst experience I have ever had at any motel. My family and I stay in plenty of motels all over Washington State, when we are visiting relatives. Never have I had such horrible customer service. Even the cheapest of the cheapest has cleaner rooms and cleaner towels. God forbid you ask the front desk for assistance when your toilet over flows or for clean towels. Then to top it off, get accused of lying. I have NEVER been so appalled in my life!
The owner and the night crew, are very disrespectful and rude. They started loud construction on the room next to ours at 6:00 am on a Sunday morning, you have got to be kidding me!!! Then "management" says we have to leave at 3 am, when we have been checked in since 1:00 pm earlier that day? All because the young gentleman who checked us in made the mistake of only charging us for a one occupancy room, when I advised him at check in that there were two people in our room. Then at check out, the Owner continued to harass us about the mistake that was made the day before, after I offered to pay the additional 5 dollars! I won't mention how the Owner threw and I mean literally threw the money at me.
Then after leaving the hotel to go to our destination. My mother and daughter remained at the hotel by choice, but were harassed to no end about a situation that did not even include them. Then after being asked to leave my mothers room, the owner continued to express his feelings about the situation earlier that morning. Finally resulting in heated words from my mother, the owner left to continue on with his rampage.
I've seen worse situations handled in better ways and with better results. Having been in the hospitality business, I have never seen a place this poorly managed and dirty. The room wasn't even worth the $55.00 we had to pay. With a $55.00 rate, I do not expect much, however, I will always expect excellent customer service. I do not and never will recommend anyone to choose Jet Inn Motel in Tukwila, WA. If anything sleep in your car or go camping! ~
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