Water Street Inn, Stillwater

Everything about this place was so awful I cannot believe that they are a business open to the public,just terrible,easily the worst I have ever been to,whomever owns it just does not care at all about it for some strange reason,it is really amazing that they are open for business? If you do not believe me go there and see for yourself then I will see you back here writing your own review which I am sure will be negative. LISTEN TO ME EVERYONE save your $$$$$ Rick Hendricks

Location. What I did not like: We went to Easter Brunch in April of 2011 and it was horrible!! We had a large party and our reservations were around 2:30pm. There were shells in the cold crab cakes, shrimp tails on the shrimp within some kind of red pasta sauce. It was an expensive adventure for cold food and crappy deserts. Price was comparable to the Lake Elmo Inn, which I would pay for any day. YUCK!! Save your money!!!

We visited this hotel nine months prior and were shown 3 rooms, two suites and a regular room. The regular had one bed and the suites had two rooms with a bed in each room. We held those suites because we were having more 4 people (our children, not a party) in each suit. The hotel were well informed of this and recommended the suites we held. The family had a wedding planned for the next June in Stillwater We recommended this hotel in the wedding invite based on what we were shown and the price quoted. In total we had about 6 rooms one night and 8 the next. When we arrived we were informed the hotel had removed a bed from each suite the week prior. They said they sent an email Wednesday (this was Friday) but they did not have our email address. They did have our phone number. Even so, we had people coming in from all over the country and where did they expect them to go. Further, the price of the rooms had increased $20 a night. To make matters worse some parties with reservations had no rooms at all when they arrived. Fortunately some people could go home for the night. We asked to speak to a manager and they brought out a fellow who managed the restaurant. He stated he was unable to do anything for us and that the hotel manager would show up the next day. We were never contacted by the manager. I have emailed him since but he (Chuck Doughery) has never gotten back to us. All in all, it was the worst experience I have ever had at a hotel. I would never recommend this place.

My wife and I were amazed by the food and the service, I don't like to write reviews........all I'll say is my wife and I will be going back, I can't believe I didn't know of Charlie's beforehand.......I can't stop telling my friends about this place!!! Truly notable beverage menu with hand crafted cocktails featuring artisan liqueurs and house-infused spirits. Try something from their extensive whiskey list (over 40) or the huge wine list. Wines are priced only $15 over cost and many of these wines are less than you can get at a liquor store. Atmosphere is very relaxing and the live music in the pub was a great after dinner treat. Staff is spot on and I can tell they have had some serious training.

The weekend was super -- our expectations were met. The staff was helpful and NICE! The room was clean as was the rest of the hotel. The location was awesome -- especially for the fireworks! The breakfast buffetts were very good. The only minor disappointment was dinner on Friday evening -- our pork chops and steak was over done. We would not hesitate to stay here again!!

Second time we visited the Water street in and had a great time. A little trouble at check in due to computers being down, but it was handled quit well by the staff. The Irish Pub is fun, I will go back in the summer to enjoy their deck and the river view.Room this time had a little more noise from the street than the 1st room on the river side of the hotel, but it is right downtown,what do you expect? Nice rooms,comfortable beds. Breakfast was great

My laidback, easy-to-please girlfriends and I decided to enjoy a Sunday Brunch together in Stillwater. We chose to go to the Water Street Inn based on their website which proclaims, "For your breakfast, lunch and dining pleasures, Queen Victoria's Dining Room at the Water Street Inn boasts exquisite American cuisine along with the finest international wines available. Our lavish Sunday Brunch is popular with area visitors and residents alike." What a huge disappointment! At $16.95 per person the brunch was neither exquisite nor lavish. When we arrived for our noon reservation the buffet had been well picked over and what was left looked like it had been sitting out for some time. The buffet consisted of fruit - slices of cantaloupe, musk melon and grapes, a limited selection of pastries, scrambled eggs, sliced potatoes, Eggs Benedict, bacon and sausage, ravioli, Salisbury steak, poached fish, carrots, rice pilaf, a bowl of lettuce greens, pasta salad, sliced tomatoes in vinaigrette, and a very limited selection of cake slices. The pastries appeared to be store bought, not freshly baked as would be expected at an Inn. The Eggs Benedict were inedible – a cold, rubbery egg on a muffin so hard we couldn’t cut it with our knives. The potatoes seemed to just be sliced potatoes that had been steamed in a pan – mushy with no seasoning, really awful. The few slices of cake that were there to choose from were dried out on the edges for sitting out so long. The rest of the food was your typical cafeteria style bacon, eggs, etc. As second-rate as the food was, the service was even worse. Not only was it confusing to find were to go to find a hostess; when we did find assistance we weren’t even made to feel welcome. We had to flag down the server down for any request including trying to get a cup of coffee (which was an additional charge). Empty tables around us sat with dirty dishes on them the entire time we were there. All was a mystery since there were very few diners and plenty of staff. Once we tracked our server down to get our check she disappeared again for at least 15 minutes before we once again flagged her over to pay. She took our check never asking if we needed change. We never saw her again so left without even so much as a “thanks for coming” from anyone. I could not recommend this place to anyone as there was not even one redeeming thing I can say about it.