Now I know why there is always vacancy
Warning about deceptive and dishonest business practices - please consder staying somewhere else even if it costs a bit more (trust me it is worth it)
Have been going to the coast for 30 years. Stayed a lot of places. Never at edgecliff (although had been to ester lee many times and my grandma used to live down the hill from them). We wanted to stay in Lincoln City an extra day, so booked a 2 bedroom condo for 1 night. Got there, the room was smelly, uncomfortable, and in disrepair (I would not trust any of the linens or dishes in that place either) so we asked if they had a different room...they offered a 1 bedroom (for 3 separate adults and one dog) upstairs, which was not suitable for several reasons, including inadequate sleeping areas, and so we told them we were going to just leave. They then proceeded to rudely tell us that they were keeping a $50 cancellation fee, even though we had just arrived, and repeatedly accused my mother of lying when she said that she was never told about this fee (if you met her you would know she tells the truth). Note, this fee is not listed on the website either. While I went out to the car, they hastily posted something on the wall stating their policy. When I told them the room was unacceptable and smelly, the manager just smirked at me. When I asked the name of the owner he refused to tell me.
This was the worst experience I have ever had at the coast, or in any of my travels. The dishonesty and rudeness we were treated with was very upsetting.
We already have complained to the Chamber of Commerce, and will be filing complaints with BBB and disputing the $50 charge. I told them I would be doing all of this, and they just smirked (well the girl at the desk said "I'm going out to smoke" and walked away). Motel 6 would be better than this place.