My son and daughter-in-law chose Westfield for their wedding and reception, and our entire family stayed at the Westfield Inn. It was so convenient, and the rooms were roomy with extremely comfortable beds. I accidentally forgot to take my slippers when I left. I called and they graciously sent them to me. The front desk gave us a map to a nearby breakfast location and called to make sure it was open.
I had my wedding at the Blair Center on New Year's Eve 2010 and recommended my family and friends stay at the Westfield Inn following our wedding because it is right across the street from Westfield circle. Some of our guests traveled from out of state and even Luxembourg. EVERY ONE OF MY GUESTS LOVED THIS INN. The rooms are absolutely gorgeous and so very clean, the beds are luxurious and the most comfortable I have ever slept in away from home (so much so that my sister, who is a general manager for an international temporary housing company) and I took the sheets off to see if we could find out what the mattress brand was and the manufacturer of the mattress cover. We cannot say enough good things about the staff. From the check in to the check out they were well organized and helpful. Our friends from Luxembourg who have traveled all over the world told us this is the best Inn they have EVER stayed in anywhere and that the staff is so friendly and helpful. Our family and friends booked over 10 rooms here and for everyone to have loved it says alot about this place. I highly recommend the Westfield Inn to anyone who is looking for a beautiful, comfortable and relaxing place to stay with attentive and friendly staff members.
The hotel was nice but when I went to pay they messed everything up. They charged for 5 nights instead of 2. It took 3 days to get them to fix it. And in the meantime my account was being overdrafted because of all their extra charges. They refused to compinsate me for their mistake claiming it was my fault I didn't have the extra $550 in my account to cover it. Everyone I dealt with over the phone was rude and unhelpful.
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