BEWARE
By A Yahoo! Contributor, 8/14/06
We made reservations to stay at Clegg's Hotel on 7/21 - 7/22/06. My credit card was charged 1-night deposit of $175.20 to guarantee the reservation. On 7/20 a tropical storm watch was issued for Fire Island and I spoke with the owner about my concerns. He told me my deposit was non refundable if cancelled, but as a compromise he offered to try to re-rent the room that weekend and if successful my deposit would be refunded so everybody would be happy. I agreed and made it very clear if the room COULD NOT be re-rented, I had every intention of staying at the hotel to avoid loosing my deposit. I DID NOT CANCEL THE RESERVATION.
The morning of 7/21, Eleanor from the hotel called me and confirmed the room had been re-rented and assured me my deposit would be credited to my credit card that afternoon. It was not until then that I decided not to stay at the hotel that weekend.
To date my credit card has not been issed the credit. The owner has not responded to any of my many phone calls or emails. I am currently working with my credit card company to reverse the charge. The end result is the hotel owner collected money from two parties for the same room - he "double dipped" which I believe is unethical. BEWARE!