Royal Extended Stay, Alcoa

Cheap, clean rooms, nice staff, great service, and close to Neyland Stadium. I got a double room, the beds were full size. Smaller than I wanted of course, but I will be back, perfect for the home games, they have a microwave and a refrigerator also! The airport is not a problem, the television that is left on all night long next door is though, or loud people walking up and down the foyer at 2 in the morning!

I like that it's convenient you can live there or visit. It's been very noisy due to construction I work at night I sometimes can't sleep. Also when the water is going to be shut off for long periods of time they need to let people know. Otherwise the inkeepers are nice and so are the housekeepers.

cheap price , nice and clean rooms, helpfull staff

I'll admit right up front, I picked this one because of the price. It's the cheapest motel in town. Less if you stay a week or more. However, I wouldn't have stayed there if I really didn't like it. For a really cheap hotel, this was a good one. I had to wait awhile for the desk clerk/manager, but then another guy was there and told me this happened regularly. Chalk it up to cheap rates. Otherwise, the service was great. A light bulb went out in my room, and they replaced it right away. Not everything is shiny and new in the room, but this is no big deal as far as I'm concerned. But there were a couple of things I really enjoyed. If you get a room on the back of the hotel on the second or third floor, you also get a wonderful view. There aren't any other buildings out back except for a smoke stack a long way away so it's just a field with mountains in the background. It's a real bonus to be able to watch the sun come up in the morning. Also, since I was staying for a week, I actually got to make friends with a couple of neighbors. This was cool too though it didn't happen on my second stay.

This motel might not look like much but I loved it for the price. Very clean, quiet, a lot of features for the low cost. The man at the front desk was very polite and helpful. I would stay here again!

It is not Fancy but clean and comfortable. The weekly rate is awesome

This place has it all including a great staff.. It's next to the airport which is good cause i travel alot... I love the newly remodeled rooms... I would like to thank the wonderful staff at this wonderful establishment....

I have been here for several months while working a job in the area, and I have no complaints. The staff is friendly and helpful. The rooms are clean and comfortable, and the internet access is fast and reliable (my main concern). For the price, this is a real deal.

What i really liked the most was clean rooms and the great service we got during our stay. We will be coming back for sure.I would recommend this hotel to my friends and family.See you all again next vacation and i'm sure the stay will be just as pleasant as this one.

The "lobby" was disgusting; we had first push a buzzer then make a phone call and then wait 10 minutes to even see a live person. I had made a reservation for 2 nights because of the convenience of being by the airport and the hospital my sister-in-law was in. When she died and we had to change plans to go up by Kentucky, I tried called the place and had to leave a voice message. They didn't return my call after an hour, so I drove to this place to personally cancel the reservation. They were very rude about cancelling the reservation under the circumstances. They also charged both nights to my debit card, which caused me problems the rest of the time I was in Knoxville. I now have to dispute the charges through my bank. It was a very traumatic experience.