Upon arriving, I was impressed by the modern looking decor and the pleasant staff. However, the hairdryer sparked and almost caught fire in my room. The phone also did not work so I had to call long distance from my cell phone to complain the front desk since I was on the 6th floor. Despite my call, the hairdryer and phone situation was not fixed until the day of my departure. I was not compensated, and was instead met by an uncompromising manager, Oscar, who seemed to feel my situation was not serious enough to warrant any thought, concern, or compensation. When I asked for the corporate information so I could speak to someone else, he huffed and reluctantly handed me a business card. I also had to obtain his name from another employee since he failed to give it to me. I will not be going back to this UNSAFE environment and RUDE service.
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The nearest airport for the Met South Beach is Miami International Airport (MIA). The hotel is located in the nicest
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