Super helpful staff-but PLEASE replace the beds
By A Yahoo! Contributor, 12/1/10
I stayed here for 3 weeks when first moving to Ottawa from Calgary. The staff were amazing in helping me from my first phone call until my last day. One of the staff even gave me $10 as a present to go see a movie with other guests on my birthday! Who could ask for more?
My only complaint: the metal bunk beds are bad, very bad. They are super-cheap. It kills your feet to climb the ladder to the top bunk, and you can feel the rails underneath when you sleep. Please invest in good quality beds!