Travels BEWARE!!! Dont Go!!!
We made the reservation on wed the 25th for the following saturday. We were told on the phone there was a $50.00 non-refundable deposit. We were forced to cancel the reservation on Friday evening because my four year old son had fell ill (he had his tonsils out a week before) I called and was told that we would be charged for the entire stay (over $1000.00) because they have a 14 day cancellation policy. How do you enforce that when the reservation was made two days before the stay? We were never notified when the reservation was made. She was rude and arrogant and all they wanted was their money. I offered to pay the first night and the deposit and was told no. The policy on the web site lists if you call to cancel within the 14 day window you will be billed 50%. We were billed 100% plus the $50.00 deposit. To add insult to injury, we were supposed to arrive on Saturday, I called to cancel on Friday so they billed my card the entire amount on Friday night after the phone call so I wouldnt beable to block the charge. We are not the only ones they have done this to. Check some of the other travel review sites. I wish I had before making this reservation. These guys are a bunch of crooks just itching for your money. SAVE YOUR MONEY AND YOUR SANITY DONT STAY AT THE SNOWY MOUNTAIN LODGE!!!!