They were so nice!
I had visited my friend's room at another hotel, and my room at the Hotel Mirabeau was about three times the size of hers, with a bigger bathroom, a double bed, and a bigger bathroom. The staff also spoke some English. When I told them that the airport had misplaced my luggage, they called the airport repeatedly to make sure that it was on its way to the hotel. They were sooo nice and helpful. =D