Was hoping for alot better!
By A Yahoo! Contributor, 5/20/10
We had such high hopes! The lobby was beautiful, the grounds looked well maintained, the front desk was courteous. Our room, however, that was a different story! Top floor, partial ocean view & totally dirty! How disheartening it was after a full day of travel to enter a room where the sink was dirty, toothpaste squirts still on the countertop, previous guests hair stuck onto the bathtub sides & beds that were simply remade with previously used linens! Gross!!!!! They apologized up n' down as to how this could happen & sent housekeeping up to do the room as we sat & watched! To add insult to injury, on our final night of stay we requested a wake up call for the following morning. It never came. The front desk noted our room was indeed down for a wake up call for the specified time that morning & couldn't explain what happened that it was never made. Thankfully, we woke up with enough time to get out of there & make it to our flight. Would we throw our business to this hotel at this location in the future? The jury's still out on this one as to whether we want to stick our toes in the Marriott water again.