Villa Toscana Guest House, Chicago

4-STARS What a great weekend! Thank you Villa Toscana! GREAT room and large enough for one or two people to stay comfortably. Attentive staff, yet unobtrusive. In the main house where I stayed -- lots of treats for breakfast: cereal, mini cinnamon buns (YUM!), granola -- OJ in the fridge! Also tea, coffee and water are all available till noon. My towels were changed daily (weekend visit) and my bed was changed and made as well. I slept beautifully each night and would stay again. One tiny suggestion: bottled water in each room would be a GREAT finishing touch. Thanks again!! -AJV Massachusetts

just stayed at the villa toscana for the very first time over pride weekend in chicago. absolutely loved the place. very comfortable and in a super convenient location. the staff was very friendly and helpful. stayed in a great room with private bath. beautifully decorated! i can't say enough about my stay here. i already booked my room for pride weekend next year!

Horrible experience!!! We reserved a stay for 3 nights for our wedding weekend (3 nights was required by them), only to arrive on the 3rd night to find that all of our personal belongings had been thrown in the garbage by the housekeeper (toothbrushes, paste, hair gel, including brass candle holders that our friends had put in their to make it romantic) all gone. When we complained, we were told that is normal for them to throw out personal belonging if they are left behind when someone checks out, But we had one more night (our wedding night!) Instead of apologizing or offering to amend the situation, both the owners and the manager said it was our fault for not having luggage that the maid could see so she would know that we were still staying there, BUT we had Reserved for 3 Nights. No luggage because we live in Chicago and had family at the apartment! The manager said she could go through the GARBAGE to look for our things. Toothbrushes and Garbage, enough said! We lost only $50 of personal items, but asked the owner what about if someone had left behind their diamond ring and she said it could happen that it could get thrown out. So they could care less what happens to your belongings apparently. Toothbrushes and hair gel are easily replaced, but not my wedding night!!! I asked the owners to reimburse me for one of the 3 nights and she said No because we had stayed there! I had to hold the keys hostage until they refunded me $50 (not even half the cost of there tiny rooms per night) in person, because the owner hung up on me when I ask it to be done right away. STAY AWAY from this place on shear principle. I have never been so rudely treated by any business in my live. SHAME ON YOU Rosemary and Jerry!!! Thank you for ruining my wedding night! If you decide to stay there BEWARE.