Shocked and Appalled
I have never felt so mistreated as a customer. Though the premises were quaint and clean, the decor is overly ornate and incredibly tacky; the place has the feel of an old spinster aunt's house. The interactions with staff were extremely awkward, as well as the forced conversation with the other guests. There's a closet full of board games, which apparently comprises the sum total of on-site entertainment. There are some hiking trails around which are really quite nice, and the location itself is beautiful, but the actual B&B? I'd rather sleep in my car. Breakfast was fine, if you're a lumberjack with a malabsorption problem.
We stayed in the most expensive room they had. It, too, was clean but questionably decorated, and the toilet didn't flush. There was an atmosphere of tension throughout the house, like we were relatives who had shown up unannounced - we spent much our time in our room, hiding from the horrible mistake we'd made in coming.
Shortly before leaving, my wife accidentally spilled a glass of red wine on the plain white bedspread, unfortunately, and put it up to soak so the stain wouldn't set. After fleeing back home, we got a letter from the B&B which was just the most rude and disrespectful thing I'd ever read. It described the backbreaking toil required to clean this simple white bedspread, and how they had never had guests as disrespectful to the property as we apparently were. They were, in fact, "shocked and appalled" at our behavior.
They also found it necessary to charge our credit card over $100 above our original bill, without discussing it with us - apparently they've never heard of bleach, or Oxy-Clean, or that new-fangled marvel known as a "washing machine." Or the idea of respecting your customer.