Cocoa Flats, Hummelstown

Some friends and I rented one of the villas located in a nice quiet neighborhood. I'll start off by saying that the place was clean and spacious and had the feel of someone's home. So much so that I was worried that someone was going to walk in and ask us what we were doing in their house. But back to reality. We got to the villa, got the key out from under the mat and went in. The A/C wasn't on so we turned it on expecting to at least get some cool air flowing. Yeah right! It was in the 90s outside and very humid and close to 100 degrees inside of this place. Even with all the windows open it wasn't any better. I was warned beforehand that there is no one available after hours and I would have to call and leave a message. I did just that . Please note that the answering machine said that the office opened at 8am on Saturday. I didn't get a response Saturday morning so I went to the office and the travel agency that the registration desk is located in doesn't open till 10 am. I came back at 10 and the lady that works for the travel agency told me that they won't be in today and that housekeeping MIGHT be in. She was very helpful and took a message and IF they show up, she will let them know my situation. I didn't get a response until 10 am MONDAY and they pretty much told me that my friends and I were incompetent and all we had to do was turn the thermostat on... As you saw earlier in my review we did just that. Our only saving grace was hurricane Hannah since the rain dropped the temperature outside to the 70s. We still had to leave the windows open and all that lovely rain came pouring inside. The Cocoa Flats website is VERY misleading and if the owner actually cared about the people that are paying him/her then it would be a nice place.