The review that indicated disgust because they weren't made aware of the family illness and weren't notified and were unable to stay -- a few more details might be helpful. The serious illness was the owner and was a severe heart attack which threatened his life. We've traveled from MN; I can imagine the disappointmet and predicament. However, some understanding might be applied.
We are here in June 2009 and while they are still struggling with health issues, we find both host and hostess extremely gracious, helpful, and accomodating. We had an incredible breakfast, have a beautiful room, and look forward to 7 more days here.
We made reservations months ahead, never received a call to tell us that they were not taking guests due to family illness. We showed up and were turned away. No attempt to help us find another room or apology. Save yourself the grief and check into Best Western a few blocks away.
The Best Western Exeter Inn & Suites is located in one of California's most charming small towns surrounded by citrus
groves and vineyards. You will find antique stores and specialty shops, dining, tranquil streets to stroll and murals. Our ...