Azalea Inn, Banner Elk

wow, I have no idea what those other reviewers are talking about. I've stayed at this bnb 3 times. My husband and I absolutely love love love it! We've stayed in 3 different rooms and every single one was charming, clean and comfortable. I love the fact that you can get a king size bed! The inkeepers were extremely hospitable and were very nice and remembered us on our subsequent visits. Every time we've stayed there, there were many other guests, and yet we had privacy and romance during our stay. I've travelled all over the world (Greece, Italy, France, Spain, 25 states in the US) and this is seriously one of my all time favorite places!

In reading all of the bad reviews that this inn has received it is little wonder that our experience was so poor! When the room was booked with the innkeepers arrangements were made per the website's instruction for a late check in. Our party was traveling 3 hours after work to the inn with an arrival time of around 9pm. We stopped about 30 minutes away from the inn for dinner and as a courtesy to the innkeepers called them to let them know it would be closer to 10pm when we arrived. After being asked why we stopped for dinner and explaining that we were hungry, Frank told us we'd find the door to the room unlocked. He then called back to cancel our reservation in a very rude manner. Unreal! These folks should really consider getting out of the service/ hospitality industry, they have no concept of either.

This was, by far, the worst Inn we have ever stayed in. We were the only ones staying there on a traditionally busy weekend and looking back I can see why. The Innkeeper (Frank) and his wife were the rudest people we have come across in many years and the rooms and decor were no better. Between the fake ivy draped everywhere, the K-Mart furnishings and the utter rudeness, this place should only be considered by hikers or skiers stopping through town needing a bed.