watch your money!!!
By A Yahoo! Contributor, 11/1/08
LIKED: The room was very nice. We had a 2 bedroom suite and there was plenty of room for 5 adults and 1 child. We ate most meals in the room since we had a full kitchen. We all loved the pool with the water slide. The attendants were very nice to all of us, no problems there.
DISLIKED: The towels in the room were very small as others had mentioned, not much bigger than a hand towel. The only major problem we had was money missing. The 2nd day there we were going out and my daughter laid $25.00 down and forgot to pick it up. Also we had left a small race track with 3 small cars on the table that our 2 year old was playing with. When we returned to the room we had fresh towels, but nothing else was cleaned in the room. That was when we discovered my daughter's money was missing and also 2 of the race cars. I called the front desk, they were very nice but stated the maid probably thought it was her TIP ($25.00 for only bringing towels into the room!!!!!). They told me they would get in the contact with the maid service and an adjustment would be made. I never heard anything else. For the rest of our 3 night stay we kept the "Do not disturb" sign out to keep the maids out of the room. When I checked out I asked about the maid and the money and was told in a very hateful tone that the maid never saw the money, did not take the money and if I wanted to I could call the police and fill out a police report. I probably should have for the principle of it, but we were leaving so I will just try to contact the manager regarding this matter. Also after that we would request fresh towels to be delivered while we were in the room so we could get them at the door and we were ignored and only after multiple towel requests were we brought towels. Trash was not taken out either and we could not find a convenient place to put our trash. We ended up taking our trash in the car and having to find a dumpster. Several people left their trash outside behind the hotel, I guess they had trouble finding a place also.
Other than this, it would have been a perfect place to stay in Pigeon Forge. I do like to feel my belongings are safe in a hotel and the maids are honest. This would be the only reason I would not recommend this hotel, just make sure nothing is left out, or that no maids are allowed to enter!!!!! On the way out of town we did see a new resort with a huge water part "The Wilderness Resort", but it was pretty far away from everything.