Never will we go back there!
By A Yahoo! Contributor, 7/14/11
Well it started off ok, we walked into our room and it seemed alright so we decided to stay for 3 days (it was prepaid) We went to the Casino, which was across the street and around 10PM we returned to our room and tried to sleep. The hotel was very noisy, because first all they put us almost directly across from the soda machine and ice maker so you know how noisy it is when someone gets ice. The next day we went out and came back around the same time, and this is when it started:
1 . no towels 2, TV reception was just awful! 3. The bedding was not changed 4 .no vacuuming was done . 5. The springs were popping on the mattress. 6. The pillows were like sleeping on nothing so we asked for two more which added up to 6 pillows. 7. The coffee grounds were still in the coffee maker from the last people. 8. We came home from a long tiring walk through the shops and we came back at 3:15 our room wasn't cleaned nor the bed made up. 9. No more pretty bedspreads! Just sheets on the bed with a blanket(I think it was a blanket) The Contential breakfast was alright. We finally spoke with the Mgr. and told him about everthing and he went to our room while we had to wait more time in the lounge area. He came back and told us they were cleaning up the room for us at that time and it should be ready in 3 mins. We waited 15 mins., went upstairs and the room still was not ready. Had to wait 5 more mins or so in the hall until they finished. The Mgr. came by a few mins later and ask if everything was done and we said it was ok but we were exhausted and did not like it that we had to wait sooooo long. He then told us he would give us half a day off our bill for that day which was $45. credit. After putting up with these problems that is what we were given back! We would not recommend this hotel to anyone. Mr. & Mrs. Palmisano, Ga.