Be Prepared For Upset
By A Yahoo! Contributor, 11/13/06
My husband, son & I are on a tight budget so I shopped around quite a bit before booking our Christmas Vacation through Yahoo Travel.Transportation from the airport to the hotel was inclusive in our package and I was instructed via phone conversation w/ Yahoo that someone would be there to pick us up, no vouchers or transfers needed, yet no one was there to pick us up.We had to pay additionally to travel from and returning to the airport.Once at the hotel, the place was an unorganized chaos with visitors having trouble with credit cards being charged the amount of Jamaican dollars in American dollars to their cards (58 Jamaican to 1 US), yet no one was able to void the transactions. The rooms were clean enough for the rating of the hotel and the housekeeping staff was very nice.The hotel front desk would not give us a single coin or bill of change so we could pay for food and beverages.The restaruant and bar are separately operated, and they were very nice and helpful.Our overall saving grace was that we paid for our room in advance, so no credit card was on file for us and we paid cash for everything the entire time we were at the hotel. If you are on a tight budget, it works if your not too interested in overall accomodation quality and assistance from the front desk staff and management.PAY CASH and make sure if booking through Yahoo Travel that you are guaranteed that Airport transportation so you don't end up in a foreign country at a loss like us.