Great hotel
By A Yahoo! Contributor, 4/11/05
This hotel had great rooms and good continental breakfast. The only problem I had was that I had reserved a 2DB suite but they had switched me instead to a 1QB suite. This presented a problem because I really needed the extra bed. No cot was offered either. They charged me the same rate even though the room had fewer sleeping accomodations. When I asked for a rate change, both desk clerks said they were not allowed to adjust the charges without a manager, and there was no manager on duty. The manager did eventually call after we checked out and offer a small adjustment, but had I known they were not going to honor the reservation, I would have made other arrangements. BTW, I had called them at 4:00 pm on check-in day to confirm the reservation and they said everything was OK.