Blog Posts by Jane Engle

  • Airline fees: the sky is the limit

    U.S. airlines are in a fee frenzy, as a new chart from Airfarewatchdog.com shows: $150 to change a ticket, $100 to fly as an unaccompanied minor, $35 or so for a window or aisle seat. No wonder the industry hauls in more than $12 billion a year from fees and other so-called ancillary revenue, by some estimates.

    Carry-on bags are becoming targets for fee-hungry airlines. (Photo: Thinkstock)

    The latest target is carry-on bags. Low-fare upstart Spirit Airlines, which pioneered cabin bag fees, recently raised its top charge to $100. Last year, Allegiant Air started charging too. It’s not just the money that motivates these moves. It’s the drive to reduce delays. With fewer carry-ons to juggle, boarding is a breeze and planes get off the ground more quickly.

    Major airlines “would love to institute carry-on bag fees,” says George Hobica, Airfarewatchdog president. What’s stopping them? Customer pushback may not even figure in. “If you have to fly, you have to fly,” Hobica says.

    Instead, company bean-counters worry that they would have to hire more staff to handle an

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  • A tour aboard the Crystal Symphony

    These flirtatious ladies adorn a panel in the Crystal Symphony’s swank Palm Court lounge. (All photos: Jane Engle)

    Now we’ve heard everything: a garden with its own cell-phone number, sailing the globe. The “living wall” is just one luxury aboard the Crystal Symphony, whose operator, Crystal Cruises, was just voted the world’s best cruise line by Condé Nast Traveler readers. From marble floors to 12-karat gold-leaf ceilings, the Symphony is a palace at sea.

    The price to get aboard? Not a pirate’s ransom, but not a deck hand’s wages either. Crystal generally charges around $300 or more per person per day. But you can take this photo tour, shot when the Symphony recently stopped in Los Angeles, free of charge. Just imagine . . .

    A rock-crystal ceiling fixture overlooks the Palm Court, which sports Calacatta marble flooring alabaster urns and Murano glass table lamps.

    Enjoying a bite beside one of the Palm Court’s statues. The room doubles as a tea lounge and an evening venue for dancing and drinks.

    The 37-foot-long “living wall” wall, covered with exotic tropical plants and fashioned after a world

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  • How to score an affordable Thanksgiving airfare

    Oh, great. Even more people will fly over Thanksgiving this year than last year, airlines say. But it's not too late to score an affordable seat (OK, semi-affordable) for the holiday. Just be careful about when you go.

    To save big, delay returning by a couple of days. It's worth begging your boss. By coming back on Tuesday, Nov. 27, instead of Sunday, Nov. 25, you may save $100 or more on a Los Angeles-Chicago round trip on major airlines, according to a search on Kakyak.com. On Southwest Airlines' website, one-way fares from Chicago to Washington, D.C., recently started at $108 on Nov. 27, about half the price on Nov. 25.

    If you loathe crowds or just want a shot at a better seat, fly on Turkey Day itself. That's not as crazy as it sounds.  You may be able to fly on Thanksgiving and still arrive in time for your festive meal, if you take an early enough flight.

    The payoff can be huge. Fly to Chicago out of Los Angeles on Thanksgiving and back Nov. 28, and pay fares starting at $296

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