A Disgusting Experience on All Fronts
I will never visit this place again. It was disgusting and disappointing in every way. First, last fall, on my way in from CEBU, I reserved a room and arranged ahead for them to pick me up at the Manila Airport (domestic) I ended up calling them 5 times and waited nearly 2 hours for them to send a driver the measly 1.5 miles to pick me up after many empty assurances that I had a free ride coming. Second, after I finally got there, I was put into a room where not a damn thing worked. Shower? Broke! TV? Broke! Facebowl? Broke... no faucet handles! AirCon? Broke! At least I got one good flush out of the toilet before it broke too. Bad enough everything was out of order, but the place was just plain FILTHY as a pig sty and the smell was unbearably stale with more than a touch of mildew. And to top it off, the woman at the front desk was as rude and obnoxious as humanly possible. When I asked for another room at first I was told there was nothing available, but later I was given a room down stairs(just as filty mind you)but at least I had a Hot Shower, TV, and A/C. The Desk Lady tried to charge me extra for this room but I told her I had reservation, and it was not my fault the original room was wrecked. I would have been happier if they had just told me the had no rooms... in truth, they had nothing acceptable to anyone but the most desparate - like me I guess.
I wanted to check right back out immediately, but I had lots of appointments scheduled for the day and had a morning flight back home to catch the next day.
Bill and Lorna (the Owners) are not on their job here and I could never recommend this HOTEL HELL to anyone!
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