Ideal location/ great value
The Hotel Milano is located in the heart of Old San Juan. As for location, this place is ideal. It is in close proximity to other sites, making this hotel a true value. You can go for a late night drink next door, shop for clothing across the street or eat at several restaurants and never have to walk more than a few feet. The rooms are clean, although in need of some decorating updates. Service was overall good with exception of one desk clerk who was quite unpleasant and unhelpful- more than once. Management could do themselves a big favor by stressing some customer service skills. We especially enjoyed the continental breakfast served in the rooftop restaurant. The breakfast is basic, but the view is spectacular. I recommend this place. At at least half the cost of the more expensive chain hotel rooms, this place is a real bargain.
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