First of all, the clerk that checked us in seemed bothered by our arrival. There were four or five people sitting in the lobby watching TV and I think we interrupted their movie. One of them was our housekeeper we came to find out. He (the clerk) didn't have any suggestions as to where we could get a bite, he just pointed at a table in the lobby and said 'there's delivery over there'. That was just the start.
The grounds were beautiful, but the pool was not. Neither were the halls and stairways. As we entered the stairwell to get to our room, we noticed huge spider webs, with spiders and dead bugs. It looked like a spider farm! And the stairwell itself didn't look like it had been cleaned in years.
Good points, the beach is just across the street, there is a restaurant on premises, the room did have a kitchenette.
Bad points: The room smelled and the floors were sticky (even the carpet). There was sand in the beds. The housekeeper came to do our service and we asked her to come back, that we were just leaving for the beach. She never did. We went down to the front desk to ask for towels and they said there weren't any. (I don't understand why there weren't any towels!) The room also had a very strange smell, like stale ocean, mold and pee engulfed in cigarette smoke, although our room was supposed to be non-smoking. They have not chased the bugs away for so long that the insects from the marsh had taken residence in every niche of the place. There's black mold growing in the corners (of everything!) and on the decks. We didn't let the kids out.
The best part? We left early! After our first night we went to the office to complain and the manager was so overwhelmed with complaints, she in fact looked like she had been hearing it all day.
It was a learning experience. From now on we will stay at a place we have stayed before or check it out while we're there. I wouldn't recommend this place to anyone. It was a waste of time.
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