We checked in with our poodle at 3 in the afternoon. Reservations had been made for months noting we were bringing our dog. We were given the keys to a nice third floor room with an ocean view. At 7:30 in the evening, we received a call that an error had been made and we must relocate. By this time, it was to late to change hotels. We were put into a first level room with minimal view. The room with dark and dingy. Nothing could have been more unpleasant and the charge was $314.22.
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