Looks are Deceiving....
This was my worst nightmare come true. Driving up it looked pretty nice. They did not have a "deluxe view" with 2 DBL beds as I had confirmed through Priceline and tried to stick 4 adults in one king bed! We showed our confirmation for two double beds and the arrogant jerk at the front desk (Dimitris) basically said we can stick you in another room with no view. Hardly what I wanted for my elderly parents who are handicapped, but we had no choice. We took the room. After returning to the hotel the next day, we arrived to see that the AC/Heating unit was off, the bed spreads were removed and our refriderator was gone, we called the front desk. Apparently they were moving us AGAIN to another room. Our options were to a) check out and find something else or b) take yet another lousy room (still paying for the deluxe view) and pack up my elderly parents. The hotel staff were rude, arrogant and could use some lessons in compassion. We hated everything about this hotel! Looks are deceiving people. We ended up calling Best Western in Clearwater Beach and we not only received COMPASSION after hearing our problem with this hotel, we also received a GREAT RATE for Ocean View. If you have a choice, got to the Best Western in Clearwater Beach. Chris at the front desk was TOP QUALIFTY and a real asset to the Best Western name!
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