Pay MORE, expect LESS and be treated like a FOOL
I'm not sure who to blame. I booked and payed for my room via priceline. Around $200 dollars plus tax. No problem, until I checked out and saw they charged to my credit card an additional $147.50. I was told I had to pay sales tax, AGAIN, room surcharge fees, city taxes, environmental fees, this fee that tax. Making it worse, the staff at the front desk were condescending and well rehhearsed with back talk. They have been through this before. I had to catch the train so I could'nt stay and argue. Back home I got intouch with the hotels corporate offices and was told each hotel was responsible for itself and was directed to priceline. At priceline I got the runaround. The bottom line, I never got satisfaction, nobody tried to make it right. I felt decived. I would have been happy with a future discount, a sorry about the misunderstanding sir. But nothing, I was treated like a fool.
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