No hot water!
We booked the Presidental Suite July 4th night. This room runs 400.00 it wasnt worth 100.00. The Hottub room had wet musty towels on the floor and there was no hot water in the tub!!!! After about an hour of complaining to the front desk we were told by a maintence man that came to the room that the whole building, 200+ rooms are out of hot water. He then informed us that they have two heat pumps, one went out 2 days before and the last one went out on the 4th of July. When your rooms are over 100.00 a night you should fix the water heater as soon as it goes out not rely on one. I am a huntington resident and I am embarrassed. The front desk were beyond rude. The only one that was trying to make us happy was the valet gentleman. And to him I tip my hat off. He should be the manager. NEVER AGAIN!
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