Disappointing to say the least!
We just returned from Niagara Falls, New York where we celebrated my daughter's wedding. She had booked two rooms for the event and how sad to see the shape of this hotel. Lack of parking aside, the room's bathroom door was a pocket door that was off the track and you needed a person from the outside to get you out of the bathroom. In addition, the toilet would not flush even after two, three and four attempts. Both of these issues were brought to the staff's attention with no result. The price of the room was the rack rate due to the peak vacation season and at the price of $159 per night one expects higher quality. Also the swimming pool was cloudy and looked very suspect so thus my grandchildren did not swim in the hotel pool...another reason we booked this hotel. The hotel may be close to the falls but please think twice before making a reservation.
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