The Banyan Resort
GeorgiaMar 9, 2008
The outside appearance of the hotel is attractive but that's about the only redeeming quality.
When booking our room we were not informed that during our stay the fire marshall would be doing their annual check. We receive a call to inform us that alarms would be going off in about 10 minutes. We assumed this would last perhaps and hour. After an hour of brain searing alarms we called to inquire how much longer and were informed that it would "continue ALL day." A credit was offered but 2 people in our party were sick with the flu with fever exceeding 103 and the discomfort of not being able to rest was just unreal. I find it hard to believe that they were not aware of this date being scheduled for a fire check when we were booking.
Due to people being ill we asked for a late check out and were granted a 2 hours extension; set for 1:00. At 12:59 we were APPROACHED at our open door by one of the staff that we had to be out! Our door was open and bags were sitting in plain sight yet this gentleman talked to us as if we were an inconvience. Then a call proceed to inform us to get out. It was the most unprofessional thing I've ever experienced. OUT RIGHT RUDE!
This place cost almost $400 a night. And was just unfathonable!
The interior is old and outdated, it appears to not have been renovated since the late 80's, filthy carpet and floors;and the service from the staff is lousy and rude. NO sundries in rooms, eg. shampoo., etc. It was large 2 bedroom suite that was quite expensive. DO NOT waste your money. There are too many other places to stay.
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