Overall good experience
We checked in and found a room decorated in modern style, including a shower with glass walls. I went back to the desk and said this wouldn't do as bathing a 3 year old would be all but impossible. They immediately found another room for us which was decorated in same style but had a tub w/ shower curtain and a loft ceiling as we were now placed on the second floor. The entire bathroom floor/walls was tiled and there was a granite counter with a modern faucet.
There is a large armoir which held a tv, some drawers for storage and a fridge which is a really nice feature.
The bed was too soft for my taste (and I do prefer a softer mattress) and the pillows were so high that I had a neck cramp and couldn't sleep...wound up using some bath towels instead. To their credit, they do offer firm and soft pillows.
The only true negative was that the walls/door wasn't as soundproof as I would like. The people next door knew several other people in the hotel and while trying to fall asleep I could hear people knocking on their door, followed by their conversation.
The staff were extremely friendly and helpful. The pool is beautiful and has a very low area at 3 feet deep which is great...there were quite a few toddlers who were thrilled at being able to get off the stairs and play in the "big pool." The deep end is 5 feet and was quite a large area. There is also a hot tub for ages 15 and up. There are lounge chairs and table/chairs which surround the area and it was all very clean. There is also a lifeguard on duty which is nice.
We were pleasantly surprised with this hotel and would certainly book there again if we stay in the area.
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