Never Again after 10 years
This was my 10th summer and I greatly enjoy being in Tahoe with my family,however we seriously dread when our fun day is over and we have to return to sleep. This year I was not told that there is no internet in the 2 lower levels and that the bar was completely closed along with the only restaurant after 11:00 am. Valet pilfered through my car and the manager "Karen" was not about to listen to me and refused to note my complaint and the main manager does not return calls. I was asked by the acting manager if I saw the valet go through my truck and I answered how could I they park the cars under the building. So please keep your concerns to yourself if you ever visit, the manager consider no one and this is just a paycheck. The rooms are small and poorly furnished. The recent remodel was a like putting a band aid on a knife wound. Brand New LCD TV's but only basic cable.
The ugly water wasting hot tubs still use up most of the realestate in the center of the tiny room. (not kid friendly) They have signs all over advising to conserve water but have these huge tubs that take about half an hour to fill. The little kitchen are is a joke with a dated cabinet and tiny sink and mini fridge. The spare blankets are stored in closet in a bag and are old and smell like feet. NOTE: Bring own extra blankets.
And if you are the one sleeping on the sofa sleeper then consider yourself lucky, the bed only looks comfy but they have this hospital hospice style egg crate foam that really sets the bed off as plain uncomfortable and if you are on the window side and need to get up in the dark you will most likey hit the ancient heater/A-C combo that barley works but will hurt a toe if you have normal size feet. The roof is useless and I learned early on not to waste the time to even look there for any entertainment, so the only thing left is the pool area. The pool has a small and is not heated and small for the size of the resort (160) rooms and the spa is even smaller and usually crowded so I dont even try. Now once you are out enjoying the fresh air and scenery that is Tahoe enjoy every minute. My family and I do not recommend this place and will not stay here ever again.
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