After 14 yeasrs as Repeat Customers WE WILL NOT RETURN
They do not care if you have been a loyal customer for 14 years. There are no incentives to stay with them over and over again. Not even a bottle of wine after all this time! All they ask you when you check in is "have you stayed with us before?" DUH, yes! Two maybe three times a year! Check you records!!!! SHAME ON YOU MARQUESA. We've referred so many people to you. NEVER again! The last time we stayed with you was in 10/07 and your hotel had resorted to catering to a loud, obnoxious wedding party, who dominated both pool! Upon complaining about the constant noise, the cell phone usage by the pool and in public areas, the cigarette butts all over the pool deck, there was NO resolve. We were told by the night staff that two (2) other couples had complained and left. We always went to your hotel to relax, not to have to fight with PWT! Moreover, your Jr. suite up near the house is NOT worth the price. VERY poor design.
Our complaints went unheard. And you, The Marquesa, don't care about your clients. You are obnoxious, pretentious, and unaccommodating. We have been great guests and have never created a problem or demanded much attention. We know you will not miss us because heck, you don't even recognize us as repeat customers! MARQUESA DOES NOT CARE ABOUT YOU, because they will fill you room up with some other poor unsuspecting person.
I recommend others to check around. The Marquesa IS NOT worth the money they want. You do not get much for your value. If you want quiet and serenity. This place has gone downhill over the years! NEVER EVER AGAIN!
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