Birds Eye View, Disappointing
Birds Eye View. We had a party of six and all of us over 60 yrs. of age.
The cabin was pleasing to the eye and comfortable, tastefully decorated and clean. The first evening we removed a container we had put in the frig to find water all over the top of the container and then on the floor. Investigation showed the frig had water in the bottom and was not as cold as it should have been. We cleaned up the water and saw this was not the first time this had happened as the hardwood floor was buckled in front of the frig. We also discovered the hot tub was not heating and was quite dirty inside and when we went to take our showers/bath water pressure was very low. A call was placed to the office to let them know this info. They were to send someone next morning to fix the problems. Next day at noon I called the office again to see if they were sending someone and asked if we had to be there, we were told no and so we left but had written a note to put on the frig as to the problem. Upon returning that afternoon a maintenance person had been there and said they would have a repair person out to fix it. This was on Monday morning. Wednesday we did a load of laundry, washer worked ok, but the dryer didn't heat and so we had to take the clothes to the laundromat in Pigeon Forge and pay to dry them. This was not a large expense but it was an imposition. Our party of six made do with taking turns to shower/bath so that more than one was not drawing water, and no dishes at the same time. We left on Friday and no repair person had been there to fix anything. We would not recommend this cabin or Cabins USA to friends. After all, we paid to have the amentities available to us; the hot tub, dryer, etc. and if something is advertized it should be available whether you choose to use it or not. Its a shame as this would be a very nice place to stay if things were working properly.
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