Old and in need of remodeling
The staff are very friendly . Cigarette smell is terrible throughout the lobby and even outside property. Dirty and poorly maintained . This place will soon be gone if it isn't upgraded . Elevator is very small and slow . The luggage carts are falling apart and barely roll over the rough sidewalks.Its obvious the owners are milking the last drop of value out of the Makai . I presict it will be torn down in the near future. I hate to see it go . My wife and son spent many happy vacations there in the late 70's - early 80's .
Do not shop the Oceans Club souvenier store across the street . Very unfriendly clerk. Our grandson needed to use ther restroom . I had just used it myself with permission of an employee / manager. As we approached the door a sales person jumped in front of us and held the door stating that it was not working. I replied that I has just used it and it was working fine. She insisted and continued to hold the door . I explained that this 5 year old need to go . She insisted that it was out of order . I told her that the man in the office let me use it just now and it was not out of order . She held the door like a bouncer and insisted that no one let me use the restroom. I knocked on the office door and the man opened it . He told her to let us in. She mumbled something and walked away. As we were leaving a customer pulled in the parking lot and started to go in. I stopped her and told her what had just happened . She said , " I'm certainly not going in there ". We left without making a purchase and that lady left . Wonder if it was worth $100-$200 to them for the womans stupidity.
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