Very poor management
Made reservations several months in advance. Specifically asked for a 2 double beds and was quoted a price. Upon check in, I was immediately told that although they knew I asked for a double room, that "somehow" it had been changed and now I had a single Queen room. I needed more than one bed so front desk clerk "graciously" offered to give a rollaway bed in the room..no charge. However, the room rate would be the same as the double, no discount for their mistake! Everything in town was booked up so I had no choice. I maybe shouldn't complain since the young couple that came in after me had their reservations completely lost and they were left without any room. I asked to speak to manager upon check in (Fri night) and check out (Sat morning). Was told that no "manager" would be in until Monday morning. Left my name and number, never heard back. I am not wasting any more time on them and instead am directing my efforts towards saving others from the same hassle. Hotel is not filthy, but it is dated and very ordinary. Rooms are rather small (especially the single queen bed rooms). Air condition/heating units are old and either leave a room too hot or too cold. Appears to be under some sort of remodel that never got off the ground. It's almost like some husband has a "honey do" list of handyman projects around the hotel but most of the tasks are nowhere near completion. Location is as good as anywhere in Williston, once you get past the fact that you are in nowhere Williston ND. Bottom line, staying here is one step above bringing your own blanket and sleeping under the stars. There are definitely better options in the Williston area. I learned my lesson not to stay here again.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.