We found the front desk indifferent. While I was checking in the phone rang and the attendent addressed the call rather than putting them on hold. She then handed me the room keys without telling me the room number or how to get to the room. The air conditioning in the hotel was not working and all the desk could offer was a fan to move the warm air around. This should have been mentioned at the check in with some form of compensation. In regard to the room the TV was unplugged and their was a large brown mark in the bath tub. I did not get to sleep until after 3:00AM because of the heat and no one at the desk seemed remotely concerned. No one even thought to ask how our stay was.
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