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Review title
A nightmare
Review excerpt
My friends and I had reserved 2 rooms and had spoke with the reservation staff regarding adjoining rooms/early check in to make the most of the pool area. We were there for a bachelorette party. We were not able to check into our rooms until 3:45pm, 2 hours and 45 minutes after arriving. By then, we needed to get ready as we had dinner reservations. Once we were on route to our rooms the bell hop of all people decided to tell us "he knew we had booze in our bags and he was calling management." I am 31 years old, so you can imagine my rage, as well as the fact the bell hop had our bags for the nearly 3 hours we waited for our rooms and were in the bar waiting, so he had searched our bags? When management was called he began to shake one of our 5 bags, dropping it and hitting my sister in the leg! It was a horrible experience and not worth the money, we wished we had payed the little bit more and gone some where else or rented a limo for the night, it would have been cheaper and we would not have felt so much stress during what was suppose to be a nice, fun night.
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